Customer situation Mechanical engineering: Customer inquiries are received for machines/tools that have already been produced or are similar. Binding offers are quickly requested, which should already contain the delivery date for the finished machine/tool. Experienced employees can still cover these tasks, but a generation change is imminent, which requires the transfer of knowledge.
Problem: Undocumented estimation methods for quotation preparation with a large degree of gut feeling cannot be passed on to the next generation. Subsequent project monitoring of current orders is also a challenge that can only be solved with just-in-time tools.
Implementation: Use of an experience system at order level with fact-oriented quotation calculation at the push of a button.
Recording of all downtimes
Recording of all processing stages with progress reporting
Introduction of shift reports
OEE short and long term evaluations of the plants/machines broken down to the processing stations
Solution: Use of GRP complete system
Master data import
Process workshops for commissioning
Implementation of customer-specific process requirements
Training for operation, administration and reporting
Result: Running system
Easy administration of the respective processes by customers
Customer internal process improvement projects
Daily reporting
Ongoing progress monitoring with warning and intervention limits
Reporting of improvement projects (before/after)
Ongoing post-calculation on production level
Workshops for the elaboration of process improvements with the use of GRP’s many years of experience